Industries
Trucking & Logistics
Freight does not pause while the network is fixed. Dispatch is the system the whole operation depends on, and it is usually the least protected thing in the building.
What makes this different
The problems specific to your sector
Not a generic list. These are the things that come up repeatedly in this kind of business.
Dispatch cannot be offline, at any hour
Loads move overnight and at weekends. An outage that a nine-to-five business would absorb on Monday costs this one detention charges, missed appointments and drivers idle at a dock.
The yard was never wired for coverage
Warehouse steel, tall racking, outdoor gates and a scale house halfway across the property. Consumer access points fail here for physics reasons, not brand reasons.
Drivers are on personal phones
ELD apps, dispatch messaging and paperwork photographs, on devices the business does not manage and cannot wipe when a driver leaves for a competitor.
Freight fraud arrives by email
Fictitious pickups, double brokering and redirected carrier payments all start with a convincing message. A compromised mailbox in this industry is not an inconvenience; it is somebody else collecting your load.
Compliance
What you are actually required to do
Named obligations rather than the word 'compliance'. If one of these does not apply to you, we will say so.
Customer and broker agreements
Shipper contracts increasingly carry data and security clauses that were not there five years ago.
Cyber insurance conditions
Cover for fraudulent instruction usually requires specific controls to be in place and evidenced.
Your software
We expect to find these
We work around your line-of-business software rather than asking you to change it, and we deal with the vendor when needed.
- Transportation management systems
- ELD platforms
- Dispatch and load boards
- EDI integrations
- Accounting and settlements
Recommended
Where we would start
Managed IT Services
Proactive monitoring, patching and unlimited help desk for a flat monthly fee — so problems are fixed before they reach your staff.
Business WiFi
Surveyed, not guessed. Coverage designed for the building you have, with guest traffic kept off the business network.
Exchange Online & Email Security
Mail flow, SPF, DKIM and DMARC set so your invoices arrive and nobody can send one pretending to be you.
Backup & Disaster Recovery
Backups that are tested on a schedule, with a recovery time you have actually seen demonstrated — not assumed.
Questions
Common questions
Can you support us outside office hours?
Coverage is agreed in the contract rather than assumed, and for an operation running overnight that is a conversation worth having before you sign anything, with anyone. What we will not do is quote you round-the-clock cover and staff it with an answering service.
Can we get reliable WiFi across the yard?
Usually yes, with outdoor-rated access points and a survey done against the actual buildings and racking rather than a floor plan. Steel and stacked freight change coverage in ways nobody predicts from a drawing.
Ready to secure your business?
A free assessment: we review your network, backups, Microsoft 365 settings and exposure, then hand you the findings in writing — whether or not you hire us.